Continuum Analytics: Documentation

# Help and Support

Support is included with the purchase of an Anaconda subscription. Visit the support section of our website for documentation and contact information for priority support.

- Frequently Asked Questions (FAQ)
- Troubleshooting
- Training and consulting

## Frequently Asked Questions (FAQ)

Does Anaconda Adam work with a cluster that already has a managed Spark/Hadoop stack?

Yes, Anaconda Adam can be installed alongside existing Hadoop distributions such as Cloudera CDH or Hortonworks HDP and can be used to manage Python and R conda packages and environments across a cluster.

Which cloud providers does Anaconda Adam support?

Currently, Anaconda Adam offers full support for Amazon Elastic Compute Cloud (EC2).

Can I use Anaconda Adam with a different cloud provider?

Yes, you can manually create instances on another cloud provider, then provision the nodes following the primary installation instructions.

Which network ports need to be accessible from the client machine and cluster nodes?

For communication between the cluster nodes, ports 22, 4505, and 4506 are used to provision the cluster via SSH and Salt.

## Troubleshooting

Errors when creating or provisioning a cluster

Verify the following:

- The contents of your SSH private key are correct (and set to `600` permissions on Mac/Linux)
- The user name in your profile (e.g., `user: centos`) is defined correctly
- Profile settings are defined correctly in `~/.continuum/adam/profile.d/<profile_name>.yaml`

## Training and consulting

Training and consulting is available for the Anaconda platform and all Anaconda platform components. For more information, please contact sales@continuum.io.